A: There is a monthly maintenance fee of $99.

In addition there is a mailing fee of $0.10 per MB of mail. Both size of the message and number of recipients factor into the mailing fee. Here are some examples:

Invoices are sent on the 1st of each month by email. Cost is calculated from all mailings sent during the previous month plus the maintenance fee. The maintenance fee applies even if you do no mailings during the month.

 

A: Yes. There is a $100 setup fee/deposit required before the account is created. It is our policy to debit this deposit for each complaint we receive from your recipients. The amount debited will range from $10 for minor complaints to the entire balance for a major infraction/complaint. When the deposit is exhausted, the account will be terminated unless there are extenuating circumstances.

 

A: New accounts are limited to a maximum of 1000 recipients per mailing. This is done to prevent abuse by less-than-reputable clients. Every email you send must go only to people who willingly accept email from you. If your mailings generate complaints, the account will be closed and you forfeit your deposit.

If your mailings generate no complaints, you may request the limit be raised to accommodate larger recipient lists.

 

A: The minimum requirement for a recipient list is email address. In other words, you can manually paste in a list of addresses, or you can upload a text file of addresses, one address per line. No additional information is required, but is optional (see next question).

 

A: To include variables in your mailings, you must:

1. Upload a tab-delimited list of recipients. In addition to the email address, each recipient record must contain the variables which will be swapped into the message, in tab-delimited format. The email address must always be the first entry on each line, followed by any optional tab-delimited fields.
    
2. Insert variable names in your message. The variable names are #field1#, #field2#, etc. up to #field9#. As the mailing is generated, each will be replaced by the corresponding value from each record.

See the sample DMI interface (link above) for examples.

 

A: If you upload a file of recipient addresses, the email addresses are checked for syntax validity and duplicates. Only valid records (valid email addresses) are included. Also any previous un-subscribes or bounces are removed.

If you manually insert a list of addresses, or manually edit records into the uploaded file, those are NOT validated but are accepted as entered.

 

A: Maybe. Maybe not. Please compare the two services here to see which is right for you.

A: When someone clicks the "Unsubscribe" link in a DMI mailing, their address is immediately added to a "no-send-list" for your account and no further mailings will go to that address even if you include it in an upload. Copies of all such unsubscribe requests are emailed to the DMI account owner also, so that you may update your database.

A: As often as every hour. However only one mailing can be scheduled at a time.